Shipping & Returns
Shipping Policy
My goal is to provide the best customer service that I can, so to that end, I endeavor to ship all orders within 24-four hours of the order being placed.
With that goal in mind, please know that I am a one-chick operation - author, marketing department, business owner, chief financial officer, and IT department all in one - with a full-time day job.
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If you have specific requests, please shoot an email to me at olivia@oliviamcharles.com, and I will do my best to accommodate your request.
Return Policy
Generally speaking, all sales are final.
Exceptions may be made for misprints in books that originated at the printer. Other exceptions may be damage during shipping or flat-out mistakes on my part.
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All that being said, my customers are very important to me, so if you have a concern, please send me a note at olivia@oliviamcharles.com
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